Deals End Nov. 30
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SHIPPING POLICY
Locations within United States
All orders over $10 are currently shipped FREE for standard ground service via our preferred carrier.
Orders will be shipped within 2 business days from receipt of order, unless notified.
PLEASE allow 3 - 5 business days for delivery after our notification that your order was shipped.
Express Shipping
Express shipping will ship between 1-2 business days depending on time of purchase.
Please allow for 1-2 additional business days for delivery.
*Weekends are not business days. If an order is placed after 2pm, it will not begin processing until the next business day.
Locations in Canada
All orders will be charged a $30.00 flat shipping fee for standard ground service via our preferred carrier.
Orders will be shipped within 2 business days from receipt of order, unless notified.
PLEASE allow 7 - 10 business days for delivery after our notification that your order was shipped.
*Import taxes and fees are at buyer's expense.
Locations Outside of the US or Canada
We do not ship outside of the US and Canada at Shop Kapro.
If you make a purchase with a shipping address outside of the US or Canada, we will cancel the order and refund your money.
If you are wanting to purchase Kapro in your country, please contact KTI@Kapro.Com and provide your name and country for recommendations on local distributors in your area.
RETURN & EXCHANGE POLICY
Made a purchase error- no worries:
100% credit will be issued via the original form of payment if the item is returned within 30 days of invoice date and the item is received back in the condition it was originally shipped, including all components and packaging.
Cost of return shipping a product purchased in error is at your expense.
Have a damaged or defective product? Or just need a replacement part to bring it back to working order?
Contact our Customer Service staff at 1-888-453-8357 (888-4LEVELS) or kti@kapro.com for the best handling. Please see our warranty statement for more information.
Customer service hours are M-F, 9-4 CST.
Please do not make any returns without prior authorization!
IF YOU DO MAKE A RETURN; BE SURE YOU INCLUDE A COPY OF YOUR ORIGINAL ORDER TO ENSURE WE KNOW WHOM TO CREDIT
ABOUT KAPRO
Here at Kapro, we reimagine precision tools and accessories for professional craftsmen down to weekend warriors.
30 years strong. Over 125 patented innovations. 1,000s of tools in the field.
Israeli Designed.
Kapro manufactured in Israel and China.
Quality testing in Germany.
Customer service and distribution in Lake Mills, Wisconsin.
Quality
We set high standards by driving innovation in our designs.
Our products are engineered in Israel, tested in Germany.
Innovation
With over 125 patents worldwide, Kapro has been leading the industry for decades.
We offer products and features others don't.
Peace of Mind
Kapro manufactures everything under one roof, including vials, tooling jigs, and molds for plastic and rubber.
We have the lowest product return-rate in our category and American service and supply from our Wisconsin facility.
Experience
With over 1,000 tools, we've got a precision tool for your needs.
Unsure which one will work for you?
Live chat with us or call us at 1-888-453-8357
Warranty Statement
Kapro Industries, Ltd. and Kapro Tools, Inc. warranties to the original purchase of this Kapro brand product that the product is free from defects in materials and workmanship for a period of 12 months from the date of shipment, subject to all the terms and conditions hereunder.
SOLID ACRYLIC VIALS WARRANTY - LIMITED LIFETIME
The accuracy and quality of Kapro solid acrylic shockproof block vials are warrantied for the lifetime of that part and is voided by frame damage. This warranty is exclusive to the purchaser and is not assignable. Warranty may only be claimed once per purchased item.
Kapro Tools’ sole obligation under this warranty is to replace, or at Kapro’s option, repair free of charge, all defective parts for a period of 12 months from the date of shipment. This warranty applies only on the condition that the product has been maintained and operated under conditions of normal use.
This warranty shall be void if the product has been subject to misuse or neglect, damaged by an act of vandalism, or repaired or altered in any way that adversely affects its performance or reliability.
To obtain warranty service, the purchaser may, upon the prior written authorization from Kapro, return the defective product to a Kapro authorized representative.
All shipping and insurance charges are the sole responsibility of the purchaser and are not included in this warranty. In no event shall Kapro’s liability exceed the purchase price of the defective product.
This warranty is in lieu of any other warranties, either expressed or implied, including but not limited to any warranties of merchantability or fitness for a particular purpose, all of which are expressed excluded and disclaimed. Kapro shall not be liable for loss of profits or any special, incidental, consequential or punitive damages which purchaser may sustain, directly or indirectly arising from purchaser’s use or inability to use the product, even if Kapro has been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply.
This warranty shall not be extended, adhered or varied except by a written instrument duly signed by Kapro.
LASER WARRANTY - 3 YEAR LIMITED
Kapro Tools, Inc. warranties of our Kapro Laser product is free from defects in materials and workmanship for a period of 36 months from the original date of purchase, subject to all the terms and conditions hereunder. This warranty is exclusive to the original purchaser and is not transferable.
This warranty does not apply to calibration or issues due to an improperly calibrated product, it is the user’s sole responsibility to verify the unit is calibrated before every use and anytime it is left unattended.
This warranty shall be void if the product has been subject to misuse or neglect, damaged by an act of vandalism, or repaired or altered in any way that adversely affects its performance or reliability.
To obtain warranty service, the purchaser may, upon the prior written authorization from Kapro, return the defective product to a Kapro authorized representative.
All shipping and insurance charges are the sole responsibility of the purchaser and are not included in this warranty. In no event shall Kapro’s liability exceed the purchase price of the defective product.
DIGITAL TOOL WARRANTY - 2 YEAR LIMITED
Kapro Tools’ sole obligation under this warranty is to replace the product for a period of 24 months from the original date of purchase. This warranty applies only on the condition that the product has been maintained and operated under conditions of normal use. This warranty shall be void if the product has been subject to misuse or neglect, damaged by an act of vandalism, or repaired or altered in any way that adversely affects its performance or reliability.
It is highly recommended that the original packing and carton is saved and used on all returns.
To obtain warranty coverage, the purchaser MUST return the product along with a copy of the original purchase receipt showing item number and date of purchase. It is required to contact KTI (1-888-453-8357) prior to shipping any product back to its warehouse to ensure the item is handled correctly and swiftly upon its receipt.
All return shipping and insurance charges are the sole responsibility of purchaser and are not included in this warranty.
KTI will do everything in its power to inspect and ship out a unit within 24 business hours after the receipt of the product in Lake Mills, WI. KTI will cover all standard rate shipping and insurance charges on this segment of the warranty return.
In no event shall Kapro’s liability exceed the purchase price of the defective product.
This warranty is in lieu of any other warranties, either expressed or implied including but not limited to any warranties of merchantability or fitness for a particular purpose, all of which are expressed excluded and disclaimed. Kapro shall not be liable for loss of profits or any special, incidental, consequential or punitive damages which purchaser may sustain, directly or indirectly arising from purchaser’s use or inability to use the product, even if Kapro has been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply.
This warranty shall not be extended, adhered or varied except by a written instrument duly signed by Kapro.